Your Questions Answered

Explore our frequently asked questions to find the answers you need quickly and easily.

Frequently asked questions

What is the size of your cleaning machine?

Size: 52cm x 52cm x 1800cm

How much power does the machine need?

Power: approximately 1200watts. .1kWh per cycle; .022 kWh standby power consumption

Standby: 0.1~0.3 amps,Startup: 4~8 amps,Instantaneous current: 12.9 amps (less than 1 second).

Does it need water?

No. The machine only needs electricity. We do the rest!

What if we need service on the machine?

The machines are typically self sustained. But rest assured, we are owned and operated in Europe and are available to help at any time!

How can I contact you?

You can reach us by email at info@helmofresh.com. We are always happy to answer your questions.

Contact Us

Have questions? Reach out to us through our contact form for quick assistance and answers.